Home Celebrant Training “Overcoming Confrontation” 27/6/21 10 am – 12 pm AEST
“Overcoming Confrontation” 27/6/21 10 am – 12 pm AEST
$40.00
Sunday 27th June, 2021 10 am – 12 pm pm AEST
“Overcoming Confrontation”
Bill Gates once said, “Your most unhappy customers are your greatest source of learning.” Who likes confrontational situations? The average person would possibly want to very quickly hide under a rock until the ‘storm’ had blown over………. As a sole trader and professional business person, confrontation and difficult clients are, unfortunately, a cost of doing business. Let’s look at how you can confidently and calmly deal with confrontation and difficult clients towards a positive and mutually acceptable conclusion.
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