REFUND POLICY
Celebrant Training Australia will make a full refund of all fees paid should a course or session be cancelled due to trainer illness or low student numbers.
Should the student desire to take an alternative course with Celebrant Training Australia,
fees will be fully transferable to that course. In the event of a course for which the student was enrolled being unavailable or no acceptable alternative course being available, fees are fully refunded. Should a student cancel an enrolment with Celebrant Training Australia, the
following conditions will apply regarding a refund of fees:
Courses and Zoom Sessions: Cancellation up to four weeks prior to the commencement of the course/session, a full refund will be given.
• Cancellation up to two weeks prior to the commencement of the course/session, a
refund of 50% will be offered.
• Cancellation between two weeks prior to the commencement of the course/session commencement date, 25% of fees will be refunded.
• No refunds or transfers will be given for cancellations or discontinuations after
a course commencement date or after exclusion for unsatisfactory attendance
or behavior, except where extenuating circumstances prevail*
Online Courses:
• There is no refund for online courses once the enrolment has been processed
and the training materials have been sent.
Administration:
• All requests for cancellation or refunds must be made in writing and be accompanied with supporting documentation where necessary.
• Normal processing time for a refund request is up to four weeks
• Confidentiality of student information will be ensured
Refunds will be paid within one (1) week of the decision being made.
• The Administrator of Celebrant Training Australia has discretion where
extenuating circumstances are apparent.
* Extenuating circumstances:
Should a student have to discontinue a course for legitimate reasons, such as sickness,
exceptional family circumstances, a pro-rata refund may be given.
Home Refund Policy
