TABLE OF CONTENTS
P7 INTRODUCTION
P8 WHAT IS A CIVIL FUNERAL SERVICE?
P8 FUNERALS AND THE CIVIL CELEBRANT
P9 NOT ALL FUNERAL SERVICES ARE THE SAME
P10 CREMATION V BURIAL – BIBLICAL
P13 WHAT DO FUNERAL DIRECTORS EXPECT FROM A PROFESSIONAL FUNERAL CELEBRANT?
P14 WHO’S WHO?
- The Funeral Director or The Arranger
- The Conductor
- The Celebrant
P15 WHAT DOES A FUNERAL DIRECTOR LOOK FOR IN A FUNERAL CELEBRANT?
P15 UNDERSTANDING GRIEF
P16 TRAUMA – LETTING GO OF THE PAST
P17 THE FIVE STAGES OF DYING
- Denial
- Anger
- Bargaining
- Depression
- Acceptance
P20 TASKS OF MOURNING
P23 EFFECTIVE LISTENING AND COMMUNICATION SKILLS
Skills of effective listening
P25 WHAT IS THE DIFFERENCE BETWEEN A COFFIN AND A CASKET?
P26 TYPES OF FUNERAL SERVICES
- Crematorium Chapel (Cremation) or non-denominational chapel
- Chapel and Graveside
- Religious chapel service and Civil Committal
- Graveside
- Green Funeral
- Committal Only
- Memorial Service
P29 SOUND EQUIPMENT
P29 DEVELOPING YOUR BOOKING SHEET
P30 TELEPHONING THE NEXT OF KIN
P30 INTERVIEWING A GRIEVING FAMILY
P31 MEETING THE DECEASED
P32 BRINGING THE BODY HOME
P34 PRE-ARRANGING A FUNERAL SERVICE
P34 WHEN PLANNING A SERVICE, WHO ARE YOU RESPONSIBLE TO?
P34 DEVELOPING THE FAMILY QUESTIONNAIRE
P36 WRITING A EULOGY & DEVELOPING THE EULOGY QUESTIONNAIRE
P38 SAMPLE ORDER OF SERVICE
P42 WHEN SHOULD YOU COMPLETE THE ORDER OF SERVICE?
P42 COMPLETED SAMPLE ORDER OF SERVICE (RITA)
P43 PRINTED ORDER OF SERVICE SAMPLE (RITA)
P45 SERVICE VIDEO (RITA)
P46 FUNERAL CELEBRANT FEES
P46 MARKETING YOUR SERVICES AS A FUNERAL CELEBRANT
P47 THE CREMATION PROCESS – Things as a Funeral Celebrant you should make yourself aware of…….
P49 THE EMBALMING PROCESS – Things as a Funeral Celebrant you should make yourself aware of…….
P55 CASE STUDIES AND ASSESSMENT TASKS (These will also be sent through as a separate Word document for your use)
P63 SAMPLE FUNERAL SERVICES
#1 Memorial Service for a Still Born (no ashes present) – includes Unity Sand Ceremony
#2 Graveside Service for an elderly lady including eulogy
#3 Civil Graveside Committal Service (poste Religious Service) Suicide
#4 Chapel Service and Graveside Committal – Suicide – Double Booking – includes wording for presentation of Remembrance Candles
#5 Chapel Service for a 55 year old woman.
#6 Chapel Service for a 4 year old child – includes Blessing Stone Ritual
#7 Chapel Service for middle aged man
#8 Graveside Internment of Ashes
#9 Military Funerals – Poppy Service/Last Post
P89 OTHER FUNERAL PHRASES THAT CAN BE USED WITHIN SERVICES
P99 FUNERAL READINGS
P104 READINGS FOR CHILDREN
P106 CONCLUSION